Roy H. Williams says that information organized into paragraphs feels casual and intimate; that same information in a numbered list feels authoritative and useful.
When you make lists, number them! This does two things: First, it makes the lists easier to discuss (“I like ideas 3 through 7, but 8 is my favorite!”), secondly, and this is extremely weird, when a list of things is numbered, the numbers somehow give a certain dignity to the things in the list. Consider these two lists:
- chicken broth
- umbrellas
- wind
- spatulas
- chicken broth
- umbrellas
- wind
- spatulas
Don’t the items in the numbered list seem more important, somehow?
For more, see point #12 here.
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