Still another difference between cultures besides those already mentioned: Listening styles. Differences in listening styles also occur within cultures. These differences can create conflict in couples, in the workplace, in mediation, and in professional relationships, including that of attorney and client. Learning one's own preferred style and watching what others prefer can make a big difference in anyone's ability to communicate.
The listening styles I am about to describe were developed by James Weaver, Kittie Watson and Larry Barker. After each style, I have listed a few typical features of each.
The Listening Styles
- concerned for the other person’s feelings
- look for interests in common with the other
- likely to become engrossed in the other person’s problems
- want accurate, brief, concise statements (A, B, C statements)
- get impatient with disorganized communication
- prone to finishing the thought of the other person
- want to hear all the facts so can carefully make their own judgments and form their own opinions
- want complete facts, data and evidence so they can evaluate them
- like to solve complicated puzzles with complex pieces
- prefer short, speedy, swift interactions (S, S, S statements)
- will often tell others how much time they have to meet
- if time feels pressing, or the other is taking too much time, may interrupt or look at their watch
You Can Negotiate the Differences in Styles
One problem with listening styles is that people use them out of habit, rather than choice. Even when another style would be more appropriate for the situation, they
Continue reading "People, Action, Content, or Time: Which is your preferred listening style?" »