From the article with the above title (Sacramento Business Journal):
People involved in civil lawsuits prefer mediation to nonbinding arbitration and like judge trials better than jury trials, a new study by a University of California Davis law professor concludes.
Overall, litigants like mediation, trials before judges and negotiations that include participants along with their attorneys more than all other forms of alternative dispute resolution, the study by Donna Shestowsky shows.
Click to read the rest of "Study: People prefer mediation in civil cases." The article includes this link: "The Psychology of Procedural Preference: How Litigants Evaluate Legal Procedures Ex Ante" (Iowa Law Review).