Click to listen to and watch Howard Schultz talk about the recent turnaround of Starbucks, his personal history, entitlement and hubris, and even about love. The program was sponsored by the Voices of Experience series at University of Denver's Daniels College of Business.
The introductions are much too long for my taste. Fast forward to 3:40 for the introduction of Schultz by Dr. Jim O'Toole. Schultz begins talking at 11:00.