David Solie is an expert in difficult communications with seniors; I often recommend his book on the topic called How to Say It to Seniors: Closing the Communication Gap with Our Elders. His latest blog post was about the use of a dry erase lapboard to ease communications in the hospital.
I think the lapboard could be used in many other situations with seniors, including estate planning. The board is not only helpful for the senior but also for the communicator to help clarify his or her concept organization.
From Hospital Quicksand: Words Are Not Enough (Second-Half of Life Blog):
Click to read the rest.