Excerpt from "From Cravath: How to Cut Corporate Legal Costs" (BusinessWeek):
..."Hire lawyers who have more work than they know what to do with, because it will force them to be efficient." Lawyers who aren't busy may find that handling a matter expeditiously is not in their interest. "You want the lure of an additional hour to be a bad thing, not a good thing," [Evan R.] Chesler says.
That leads to a third and core bit of counsel: Try to work out fees that are not based on the billable hour. "The billable hour can be a terrible thing," says Chesler. In litigation, he explains, "it creates all the wrong incentives," feeding a system "where it's more profitable to lose than it is to win." ...
From Lawyers Ditch Billable Hour Structure (NPR via In Search of Perfect Client Service):




Comments