Video Conferencing Could Help Resolve Conflicts At Work And At Home, an article today in Science Daily, included an interesting potential benefit of video teleconferencing for conflict resolution . . .
[T]he technology could be useful because it has more potential for social and emotional communication than the telephone, but cuts out the chance that one or both disputing parties are intimidated by the other’s physical presence.
The reporter adds . . .
Matthew Billings interviewed 12 experienced conciliators for their views on how they would feel about using video technology, and most thought that not being able to see the parties’ body language would hinder their work. . . .
But when a highly experienced conciliator took part in a mock dispute, with actors playing the part of aggrieved parties, she found it was surprisingly similar process to normal conciliation.
Lots going on in the world of conflict resolution and technology. From Gini Nelson's Engaging Conflicts . . .
The University of Massachusetts at Amhearst National Center for Technology and Dispute Resolution (NCTDR) has announced Cyberweek 2007, a week-long, all online, free conference on all things online dispute resolution. Details and links for registration are at the end of this post.
I’m especially excited about a panel I’m setting up right now for John DeBruyn, the “go to guy” up in Denver, CO on spreading the word on innovative use of online tools for dispute resolution, and the 2007/2008 Chair of the Colorado Bar Association’s ADR Section. It’s called Taking Peacemaking Public . . . .
And how how about using this technology for dispute resolution? From an earlier idealawg post . . .
[Y]ou will be amazed when you look at how Ray Bradbury was able to appear in Louisville while still in Los Angeles—click on "View a short video clip . . ." here.
Teleporting for mediation? What do you think?